The Institute of Banking Personnel Selection has released the IBPS Clerk Notification 2026 for 11,403 Customer Service Associate vacancies. The recruitment drive, officially identified as CRP CSA-XVI, will fill clerical-level positions in participating public sector banks for the 2027–28 vacancy cycle.
Online registration began on August 1, 2026, and eligible candidates can submit their applications until August 21, 2026. The selection process includes Preliminary and Main online examinations. Applicants must choose only one State or Union Territory while completing the form, as vacancies, examination arrangements and local-language requirements are linked to the selected region.
Table of Contents
IBPS Clerk Recruitment 2026 Overview
| Particular | Details |
|---|---|
| Organisation | Institute of Banking Personnel Selection |
| Recruitment process | CRP CSA-XVI |
| Post name | Customer Service Associate |
| Popular name | IBPS Clerk |
| Total vacancies | 11,403 indicative vacancies |
| Application dates | August 1 to August 21, 2026 |
| Qualification | A graduation in any discipline |
| Age limit | 20 to 28 years |
| Selection process | Preliminary and Main examinations |
| Preliminary exam | October 10 and 11, 2026 |
| Main exam | December 27, 2026 |
| Provisional allotment | March 2027 |
| Application mode | Online |
Vacancy Details
A total of 11,403 indicative vacancies have been reported under CRP CSA-XVI. The vacancies are distributed across participating banks, States, Union Territories and reservation categories.
| Category | Vacancies |
|---|---|
| Scheduled Caste | 1,910 |
| Scheduled Tribe | 942 |
| Other Backward Classes | 2,815 |
| Economically Weaker Section | 996 |
| Unreserved | 4,740 |
| Total | 11,403 |
The vacancy figures may be revised according to requirements received from participating banks. Candidates should check the State-wise and category-wise distribution before selecting their preferred region.
Important Dates
Online registration and fee payment will remain available from August 1 to August 21, 2026. Preliminary examination call letters are expected in September, while the examination is scheduled for October 10 and 11.
The Preliminary result is expected in November 2026. Candidates who qualify will appear for the Main Examination on December 27, 2026. Provisional allotment is scheduled for March 2027.
Applicants should complete the registration process well before the closing date to avoid payment failures, heavy website traffic or document-upload issues.
Educational Qualification
Candidates must hold a bachelor’s degree in any discipline from a university recognised by the Government of India or possess an equivalent qualification recognised by the Central Government.
The graduation result must have been declared on or before August 21, 2026. Applicants should enter their marks or percentage exactly as shown on their degree certificate or final marksheet.
Candidates must also have basic computer knowledge. This requirement may be satisfied through a certificate, diploma, or degree in computer operations or information technology, or by having studied computer-related subjects at school or college.
Age Limit
The prescribed age limit is 20 to 28 years as on August 1, 2026. Candidates should have been born between August 2, 1998, and August 1, 2006, including both dates.
Relaxation in the upper age limit applies to reserved categories. SC and ST candidates receive a 5-year relaxation, while eligible OBC Non-Creamy Layer candidates receive a 3-year relaxation. Persons with Benchmark Disabilities are eligible for a 10-year relaxation. Other relaxations apply as stated in the notification.
Local-Language Requirement
Candidates must be proficient in the specified local language of the State or Union Territory for which they apply. Proficiency generally includes reading, writing, speaking and understanding the language.
Applicants who studied the relevant language at school may be required to produce academic proof. Other candidates may have to pass a Local Language Proficiency Test before appointment. Candidates should therefore avoid selecting a State solely because it offers more vacancies.
Application Fee
| Category | Fee |
|---|---|
| SC, ST, PwBD, ESM, and DESM | ₹175 |
| All other candidates | ₹850 |
The application fee must be paid online by August 21, 2026. Transaction charges may apply separately. Since the fee is generally non-refundable, applicants should verify their State, category, qualification and personal information before making payment.
Selection Process and Exam Pattern
Selection will be conducted through Preliminary and Main examinations. There is no interview for the Customer Service Associate post.
The Preliminary Examination will contain 100 questions, each worth 1 mark. Candidates will receive 60 minutes, divided equally among English Language, Numerical Ability, and Reasoning Ability.
The Main Examination will contain 155 questions carrying 200 marks, with a total duration of 120 minutes. It will assess General and Financial Awareness, General English, Reasoning Ability, and Quantitative Aptitude.
One-fourth of the marks assigned to a question will be deducted for each incorrect response. No penalty applies to unanswered questions. Preliminary marks are used for shortlisting, while final allotment is primarily based on performance in the Main Examination and fulfillment of eligibility conditions.
How to Apply Online
Candidates should visit the official IBPS website and open the CRP CSA-XVI section. They must select the online application link and complete new registration using an active mobile number and email address.
After registration, applicants should enter their personal, educational, category, and State-related details. They must then upload a recent photograph, signature, left-thumb impression, and handwritten declaration in the prescribed format.
Candidates should preview the form carefully before final submission. After confirming all entries, they must pay the application fee online and download the submitted application form and payment receipt for future reference.
Documents to Keep Ready
Applicants should prepare scanned copies of their photograph, signature, left thumb impression, and handwritten declaration. They should also keep graduation records, identity proof, category certificate, disability certificate or ex-serviceman documents ready, wherever applicable.
The handwritten declaration must be written by the applicant. Typed text or a declaration written by another person may lead to rejection.
Final Update
Eligible graduates can apply for IBPS Clerk Recruitment 2026 until August 21. Candidates should first examine State-wise vacancies, local-language requirements, age conditions, and document specifications before submitting the form.
The Preliminary Examination will be held on October 10 and 11, followed by the Main Examination on December 27, 2026. Candidates should retain their registration credentials and regularly review official CRP CSA-XVI notices for schedule revisions or further instructions.
